Beginning Tuesday, March 1, any communications sent from Indiana MAC, the statewide school-based Medicaid administrative claiming contractor, will now be sent from the email address rather than The customer service contact information remains unchanged. Additional customer service improvements in March include:

  • A built-in support widget allowing Indiana MAC coordinators to submit questions directly from the PCG Claiming System, which will receive an email reply from; and
  • Elimination of automated menu prompts and connection directly to available PCG staff when calling Indiana MAC customer service.

Contact the Office of Special Education with any questions.